Northpine

City Improvement District

24 Hour Control Room Number: 079 108 8107

Kraaifontein Police Station:

021 980 5500

SAPS Sector :

082 522 1853

Power Failures:

(General, prepaid, loadshedding and faults)

0860 103 089

Water Services:

0860 103 054

CoCT Service Delivery Complaints

For All service delivery complaints make use of the C3 electronic Reporting System:

e-mail:contact.us@capetown.gov.za

SMS 31373 (160 characters) or

Phone 0860 103 089

This C3 reporting system ensures that your contact is logged & a reference number will track progress.

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Emergency Numbers

What is a CID?

A City Improvement District (CID) or commonly known as a Special Rating Area (SRA) refers to a geographically-defined area in which property owners contribute additional rates to fund top-up services for that specific area as per the approved Business Plan.

CID? SRA? It’s confusing!

The terms CID and SRA essentially refer to the same thing. The bylaw that enables CIDs to exist is called the SRA bylaw. The area that is described, and the classification requested for it are both also called the Special Rating Area (SRA). After the City approves the SRA, the term is hardly ever used, but is supplanted by the name City Improvement District (CID). This generalised explanation is true for our NCID.

How do I pronounce CID?

CID = sid (as in the first syllable of “Sydney”) NCID = ensid

What types of ‘top-up’ services are provided in a SRA?

Typically, these would be services dealing with Urban Management issues like additional public safety measures, cleansing services, maintenance of infrastructure, upgrading of the environment, and Social Services issues like safety and security, vagrants etc.

What are the benefits for SRA members?

By pooling their resources in an SRA, individual property owners can enjoy the collective benefits of a well-managed area, a shared sense of communal pride, safety and social responsibility, and access to joint initiatives such as waste recycling, energy-efficiency programs, etc. In the end, these all translate into a tangible boost in property values and capital investments.

How does one establish an SRA?

An SRA is always initiated by a community, and not by the City. It usually starts with ‘champions’ within a community who feel the necessity to improve the environment within a defined area. – A steering committee is formed. – The steering committee does a needs analysis (a survey was conducted in Northpine), and from this they compile a five-year business plan (including the motivation report, the implementation plan and a budget) indicating how the improvements are to be achieved, and present this to the community at a public meeting. – Thereafter property owners are lobbied for their support where a majority (more than 60% for an area classified as residential) has to give written consent to the formation of a SRA. – DONE Once this has been obtained, the steering group has to submit an application to the City. This needs to happen by the end September 2016. – The application is then advertised in the media and property owners are also notified to allow them to render any comments or objections. – The City then considers the application with the objections at a full sitting of Council. – After the City has approved the application, a non-profit company (NPC) is set up and a board is elected. – The NPC has to register for VAT, open a bank account and be registered as a vendor with the City, etc. This must all be in place before the City bills the property owners and pays over the levies to the SRA. – Northpine CID NPC is registered; bank account has been opened; City vendor registration is complete.

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