City Improvement District

24 Hour Control Room Number: 079 108 8107

Kraaifontein Police Station:

021 980 5500

SAPS Sector :

082 522 1853

Power Failures:

(General, prepaid, loadshedding and faults)

0860 103 089

Water Services:

0860 103 054

CoCT Service Delivery Complaints

For All service delivery complaints make use of the C3 electronic Reporting System:

SMS 31373 (160 characters) or

Phone 0860 103 089

This C3 reporting system ensures that your contact is logged & a reference number will track progress.



Safety Precautions

Request Holiday Protection

Questions & Answers

Emergency Numbers

Important numbers

Board Members

Lindsay Schereka


Mark Smith

Vice Chairperson

Elbiena Diedericks

Social Development

Beona Radcliffe

Urban Management

Melissa Adriaanse

Operational Manager


Get in Touch

Contact Us

Emilea Smith

Social Media & Marketing